ETP enjoys an extensive network of strategic partnerships that enhance our delivery capabilities. Our collective efforts with these partners provide complementary skill sets that boost client solutions and satisfaction by increasing the whole via the sum of the parts. Select partners include the following leaders in the IT and consulting businesses.
Alliance Partners
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| MSI is a business management consulting firm specializing in service delivery, call centers, process design, measurements, and strategy. MSI holds significant business process integration expertise as well as certifications in SIx Sigma and CMMi Level 3. MSI's extensive clientele includes many customers in the utility and telecommunications industries as well as finance, insurance and banking. | |
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| Convergys is a $3 billion global organization specializing in customer care consulting and solutions, human resources administration and outsourcing and enterprise IT and billing systems. As the global market leader in outsourced customer care, Convergys handles more than 1.7 million daily customer interactions and transactions on behalf of clients as well as 20 million employee interactions annually supporting commercial and governmental clients. | |
Integration Partners
VAR Relationships